Here’s a Privacy Policy tailored for PenguStore, considering your services, data handling, and compliance with general privacy standards.
Privacy Policy
Effective Date: January 2025
Welcome to PenguStore. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services.
1. Information We Collect
We collect different types of information depending on how you interact with PenguStore.
a) Information You Provide Directly
- Account Information: When you create an account, we collect your email address, username, and password.
- Payment Information: If you make a purchase, we process your payment through third-party gateways (e.g., Stripe). We do not store payment details.
- Support Requests: If you contact customer support, we collect any information you provide, including messages, emails, or Discord interactions.
b) Information Collected Automatically
- Device Information: We may collect details about the device you use, including browser type, IP address, and operating system.
- Usage Data: We track interactions with our services, including visited pages, login times, and service usage patterns.
- Cookies & Tracking: We use cookies to enhance user experience, remember login sessions, and analyze website traffic.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide Services: We use your account information to grant access to your purchased services and manage your account.
- To Process Transactions: Payment data is processed through secure third-party providers.
- To Improve Our Services: Analytics help us optimize performance and user experience.
- To Communicate With You: We may send order confirmations, security alerts, or service updates via email or Discord.
- To Prevent Fraud & Security Risks: We monitor accounts for unauthorized access or suspicious activity.
- To Comply With Legal Requirements: We may store information to meet regulatory or legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Payment Processors: (e.g., Stripe) to handle secure transactions.
- Hosting & Security Providers: To ensure the functionality and protection of our website.
- Legal & Compliance: If required by law, we may share data with authorities.
- Business Transfers: If PenguStore is acquired or merged, user data may be transferred.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption: Secure HTTPS and encryption of sensitive data.
- Access Controls: Limited access to personal data.
- Monitoring: Detection of unauthorized access or fraudulent activity.
While we take strong security measures, no system is 100% secure. Users should use strong passwords and avoid sharing account credentials.
5. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as GDPR (EU) or CCPA (California):
- Access & Correction: You can request to view or update your personal data via discord tickets.
- Deletion: You may request to delete your account and associated data via discord tickets.
- Opt-out of Marketing: We ask our users to exercise caution when it comes to emails pretending to be from our team, beware that we currently don’t send any promotional emails.
To exercise any of these rights, contact us at via the Discord tickets.
6. Cookies & Tracking Technologies
We use cookies for:
- Session management: Keeping you logged in.
- Analytics: Tracking site usage to improve performance.
- Customization: Remembering preferences.
You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Services
Our website may contain links to third-party services (e.g., Discord, payment providers). We are not responsible for their privacy practices. Please review their policies before using external services.
8. Data Retention
We retain personal data for as long as necessary to:
- Provide ongoing services.
- Comply with legal obligations.
- Prevent fraud or security risks.
Upon account deletion, we erase non-essential data but may retain transaction history for legal compliance.
9. Children’s Privacy
PenguStore does not knowingly collect data from users under 13 years old. If you believe a child has provided personal data, please contact us to remove it.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the latest revision date. We encourage users to review the policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy, contact us at:
🌐 Website: pengustore.com
💬 Discord: Join Our Support Server
By using PenguStore, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
